Grievance Officer
In accordance with the Information Technology Act, 2000 and the Intermediary Guidelines, 2021, and India's DPDP Act, 2023, the details of our Grievance Officer are below. Use this channel for complaints about content, privacy/data, or any violation of our policies.
Our commitments
- Acknowledge your complaint within 24 hours.
- Resolve it within 15 days (expedited to 72 hours for prohibited content, 24 hours for non-consensual imagery).
- Act on valid court/government orders within 36 hours.
- For DPDP data grievances, respond within the statutory timeline (up to 90 days).